"The Attitude Adjuster" – Workplace Motivation Expert, Multi-generational Specialist, Inspirational Speaker
Refreshing, uplifting, entertaining, informative and amusing with a common sense message.

Michelle Ray is a highly sought-after international keynote speaker, author and seminar leader who demonstrates a deep understanding of the consequences of low morale, lacklustre service and ineffective leadership in the workplace. Born in Australia, Michelle began her career in the media industry during the recession of the early 80's. She was once told by management that she "didn't have what it takes" to succeed in the business world. With self- doubt and a lack of mentors, Michelle was inspired to create her own successful international business. She speaks passionately about the impact of attitude in the workplace, the importance of outstanding leadership and the responsibility of positive communication and influence.
A “Certified Speaking Professional”, Ray has already been listed in the 2005 “Who’s Who” of Professional Speakers, and was awarded the “Presentation Mastery Award” as the Presenter of the Year 2004 for the Vancouver Chapter of the Canadian Association of Professional Speakers. In 2003 she was recognized as the top speaker in Canada for the world’s largest international public seminar company. Her own company, Walkabout Seminars International, was listed by Business in Vancouver as one of the top management training companies in Vancouver in 2002 and 2003.
Her motivating keynotes and interactive workshops have a thought-provoking, amusing, common sense message. Her limitless energy, masterful use of humour and down to earth approach has earned her respect and appreciation by clients around the world. Michelle Ray’s depth of knowledge and powerful message is guaranteed to energize, inform and inspire workplaces across the globe!
It was indeed a pleasure and a privilege to have you as our Keynote Speaker for our HROntario
Symposium 2009.
The accolades about your positive and inspirational message are still arriving daily in our mailbox, and it reinforces our feeling that we made a wise speaker selection.
Thank you again for being part of a successful day with an audience of more than 700 HR Ontario employees. We greatly appreciated that you took the time to understand our organization and our needs, in order to tailor your remarks to fit our audience. This personalization made your impact so much greater to our audience. Your keynote speech was highly energetic, up-lifting and dynamic. I have a feeling that your appearance will be hard to top, as we begin plan for next year! With your personality, masterful speaking ability and business savvy, you are a rising star and I am sure that we will hear your name and see your face many times in the future.
Your enthusiasm and compassion allows you to touch so many people not only at a working
level but at a personal level. After reviewing our evaluation forms, the participants unanimously agreed that you were one of the best speakers they have seen in a while.
Thank you again for making a difference in the lives of our employees and the members of our
HROntario community.
-Betty Aquino, Business Adminstrator, HROntario
"Wow! What can I say? Your keynote presentation at our 12th Annual National Payroll Week Breakfast Event in Vancouver was right on the mark! The positive energy that you brought into that room was infectious! Your energetic presentation style and sense of humour had our attendees laughing (and almost crying at one point) and nodding in agreement. People left the meeting feeling very positive, upbeat and well equipped to take what they learned back to their offices and homes to use the information when dealing with their co-workers, friends and family. I have received nothing but positive feedback and would highly recommend you as a speaker to other organizations. I truly hope to work with you again!" September 2006 Canadian Payroll Association
We all possess the ability to profoundly impact another person by the manner in which we conduct ourselves. When we go out in the world with a happier disposition, we impact others positively. By our own demeanour, we create an energy force that has the power to change attitudes and change lives. We should never underestimate our own personal power! This humorous, highly energized and insightful presentation offers a deeper understanding of the power of positive thinking and personal initiative, as well as specific tools to implement when faced with our own “stinkin' thinking”. Whether your group needs an attitude adjustment, tune-up or makeover, audience members experience a memorable, popular keynote as the learn what lies behind a s.m.i.l.e. as well as the true meaning of making a difference!
The Customer Service revolution is still in full swing! Is your front line staff committed to an “attitude of gratitude” for the business your customers provide? Are they giving a gold-medal performance with every customer experience? The first point of contact can make or break customer relationships within seconds. Is your team set up to win the seven second challange with customers? The theme of this exciting keynote address or workshop is based on the reality that almost 70% of customers take their business elsewhere due to an attitude of indifference!
The notion of having one job and having it for life does not hold any appeal for the new generation of workers. Those days are gone forever and unless organizations are willing to invest in their people emotionally and financially, the best and brightest will unashamedly seek opportunities elsewhere, leaving you scrambling to replace them. In this context, employers must be willing to rethink existing hiring, mentoring and training practices and let go of old ideas that shaped the traditional organizational structures. In this fun and informative presentation, participants learn how to adjust attitudes regarding the secret to motivating and retaining our workforce to create outstanding intergenerational workplaces. Developing an unbiased viewpoint and flexible approach, coupled with exceptional interpersonal skills and specific methods to keep all team members engaged, productive and satisfied. These are prerequisites for leadership success in managing our human capital.