Larry Johnson
Corporate Culture expert; Author Absolute Honesty – Building a Corporate Culture that values Straight Talk and rewards Integrity
Style
Down-to-earth, outrageously funny, energetic and entertaining!
Books
Profile
Larry’s nine years in the trenches as a manager in health care and in government, plus 21 years as president of his own consulting firm, have given him the breadth and depth of experience to deliver practical, no-fluff solutions to on-the-job problems. His down-to-earth, outrageously funny speaking style keeps his audiences engaged, entertained and inspired to act on what they’ve learned.
Larry delivers fresh insights and practical "how to's" for leading change, retaining customers, and developing effective work relationships. His clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, Tektronix, the HON Company, and the American Medical Association.
Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
Since 1986, Larry has presented to more than 2500 audiences in every state in the Union, as well as in the United Kingdom, Hong Kong, Malaysia, Indonesia and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.
Clients Comments
"Harley-Davidson dealers are a tough crowd to please. You speak their language, you address their issues, you do it with down-to-earth humor and energy - and they love you for it. ...Thanks for a great job."
Willie Keith, World-Wide Manager of Dealer Training, Harley-Davidson Motor Company
"I want to thank you so much for a terrific program. American Express Business Development professionals are an extremely sophisticated and demanding group when it comes to training. They must get value for their time spent, and the training must be delivered in an excellent manner. You gave them both and then some ... Larry, we would recommend you highly to anyone who is looking for a skilled presenter and facilitator to train business professionals and managers."
Jennifer Gold, Vice President, Establishment Services Division, American Express
Topics
- ABSOLUTE HONESTY:
- Building a team culture that values straight talk and rewards integrity
- THERE IS NO THEY: ****
- Delivering Care from the Customer's Perspective
- DESTROY THE STATUS QUO:
- How to lead change in a changing world
- TGIM - THANK GOODNESS IT'S MONDAY:
- A motivational keynote on how to make tough choices in life that lead to personal success
- WINNING THE WORD-OF-MOUTH GAME:
- How to retain and gain customers by delivering the very best
- MANAGEMENT IS NOT A SPECTATOR SPORT:
- Seventeen skills based modules that you can mix and match to create a comprehensive training program for your supervisors and managers
- PROJECT MANAGEMENT MADE EASY:
- Until now, the tools to manage projects were reserved for the likes of large construction efforts or national defense projects. Project Management Made Easy simplifies these tools and makes them available to anyone working on any kind of project in an easy-to-use format that's guaranteed to make your projects more successful.
- CONSTRUCTIVE CONFRONTATION:
- In a fast-paced, competitive environment, decisions must be made accurately and quickly; there is little time for prolonged discussions, and even less time to correct the outcome of a poor decision.