Incisively analyzed, hilarious, laugh-out-loud presentation on Generational Differences!
Laugh out loud entertaining. Okay … tears streaming down the face funny!
Have you ever wondered why your boss insists on carrying a handkerchief instead of Kleenex? Ever been astounded when your coworker blows a deadline to attend a T-ball game? Prepare to laugh and learn what generational traits motivate these behaviors. From the moment the lights go up, Joe Marlotti engages audiences with four generations of characters so familiar they could be your boss, your co-worker, or your relative! Joe Marlotti acts out four characters ranging in age from early 20s to early 60s, taking you on a fantastic ride with the generations we work, live and play with: Traditionalists, Baby Boomers, Generation Xers, and Millennials. Whatever your generation, you’ll recognize your own unique – and humorous – characteristics, as well as those of your boss, coworkers and friends!
Based on the best-selling book, When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work, this presentation is laugh-out-loud funny! Joe uses his passion and comedic talent to help us discover the humour in working with people dramatically different than ourselves. A career comic, actor and writer, Joe has opened for such household names as Jim Carrey, Jeff Foxworthy, Drew Carey, Gloria Estefan, Glen Campbell and Al Jarreau. His accomplishments include television appearances on Evening at the Improv, Showtime’s Comedy Club Network, Comedy Central and Star Search.
“In all my years of chairing this conference, I have never had a keynote speaker who did such a thorough job of preparing content and ensuring that the remarks were highly relevant to our audience.” Judy Sloan, Principal, Deloitte
Demonstrates why it's important to understand what shaped the generations and why they behave the way they do. Learn about areas at work where the generations are bumping up against each other and causing problems. Find out why different value propositions appeal to different generations of employees. Learn what to do about the upcoming talent gap; grasp the keys to retaining the generations you need the most. Master generational differences and convert this form of diversity from an obstacle into an opportunity.
Each generation has different needs and characteristics, and each demands a unique marketing approach geared especially to them. This lively and topical presentation demystifies generational marketing and offers hands-on advice for marketers who want to think in new ways about reaching the generations.
Leadership is not necessarily determined by one's position on an organization chart or what's on a resume. While some try to figure out which generation's way of leading is best, in reality no generation is better or worse, they're just different. We will help you identify the obstacles and opportunities for leadership within each generation and understand the potential impact everyone can make as a leader.
Helps audiences understand which sales approaches and techniques appeal to each of the four generations. How do you find the "hot buttons"? When do you sell up? When do you sell down? What sales pitches will appeal to a Traditionalist vs. a GenXer?
Generation Xers are redefining adulthood in exciting new ways. How do we attract these new adults? What does it take to capture their commitment? If we don't train them as managers, who will replace the millions of Baby Boomers eligible to retire over the next decade? Get to know the real Generation Xers-from their parenting styles to their professional goals. Find out what conditions and events shaped this generation, propelled them into positions of power, and inspired their determination as consumers, workers and parents.
Millennials (born 1982 to 2000)-the first generation to rival the Baby Boom in size- are already entering high school, trade school and college and are poised to flood the workforce over the next two decades. Offers strategies for recruiting, retaining and motivating this influential new work force. Companies that are forewarned and forearmed will reap the rewards of the Millennial generation's talents, ambition and pragmatic approach to the world of work.
Gain a distinct competitive edge by teaching your customer service reps who the four generations of customers are and how to communicate more effectively with each one. Learn how to avoid patronizing behaviors and capitalize on emotional connections to make every customer's experience a positive one.
What does it take to make connections with Traditionalists, Boomers, Generation Xers, and Millennials, so they not only donate but also keep giving? How does acknowledging donors of each generation differ? Board members, staff and hands-on service providers will learn to reach across generation gaps and build lasting bridges.